Last updated: 23 July 2026
Pharmacy Weight Loss Heathfield | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Heathfield is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
We are Pharmacy Weight Loss Heathfield, an online pharmacy clinic serving patients in Heathfield, UK. As a data controller, we are responsible for deciding how your personal data is collected and used. You can contact us using the details provided at the end of this policy.
When you use our services, we may collect the following types of personal data:
Personal Information: Your full name, date of birth, address, email address, and phone number.
Health Information: Medical history, weight, height, body mass index (BMI), current medications, allergies, and any other health details relevant to your weight loss treatment. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details necessary to process your order. We do not store full card details on our systems.
Technical Information: IP address, browser type, device information, and how you interact with our website, collected through cookies and similar technologies.
We use your personal and health data for the following purposes:
To assess your suitability for weight loss treatments and allow our pharmacist to safely approve your consultation and prescription.
To process and dispatch your order. Once approved by our pharmacist, orders are dispatched with a delivery time of 1 working day.
To communicate with you regarding your order, treatment, or any follow-up queries.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate patient records.
To improve our website and services based on anonymous usage data.
Our legal basis for processing health data is Article 9(2)(h) of UK GDPR, which permits processing for the purposes of preventive or occupational medicine and the provision of health care.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance. We do not use cookies for advertising or tracking purposes beyond our own site.
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect how the website performs.
We do not sell or rent your personal data to any third party. However, we may share your data in the following limited circumstances:
Delivery Partners: We share necessary order and address details with our courier service to fulfil your delivery.
Payment Processors: Secure third-party payment providers process transactions on our behalf under strict data protection agreements.
Healthcare Professionals: Where clinically necessary, your information may be shared with relevant healthcare professionals involved in your care, such as your GP.
Regulatory Bodies: We may be required to share information with the GPhC, NHS, or other regulatory or legal authorities when required by law.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our systems are encrypted and access to patient data is strictly limited to authorised personnel only.
Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, where permitted by law. You also have the right to object to or restrict certain types of processing.
To exercise any of these rights, or if you have concerns about how we handle your data, please contact us directly. We will review and respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Heathfield
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all enquiries within 48 hours.